Terms of Use

Last updated: 17 January 2026

1. Agreement to Terms

By accessing the Tosiko Lab website at https://tosiko.com, you accept these Terms of Use. If you disagree with any part, please do not use the Site.

2. Who We Are

The Site is operated by Tosiko Lab, a solo consultancy offering self-hosted service desk and automation solutions. The service provider is IE MAKSIM SHAMPAROV (ID: 304770184), an individual entrepreneur registered in Georgia, located at Georgia, Tbilisi, Krtsanisi district, Nino and Ilia Nakashidze Street, No. 1, Building 3.

Contact: [email protected]

3. Use of the Site

You may only access the Site lawfully and in accordance with these Terms. You may not damage, disable, overburden, or impair the Site, nor interfere with others' use. Unauthorized access attempts to connected systems are prohibited.

4. No User Accounts or Public Content

The Site does not currently offer public registration, comments, or user-generated content features. If introduced later, these Terms will be updated accordingly.

5. Self-Hosted Services and Integrations

Tosiko Lab provides consulting for self-hosted chat, service desk, and automation tools. Customer data typically deploys on client-controlled infrastructure under client terms. Unless otherwise agreed in writing, Tosiko Lab does not provide SaaS hosting for production customer data.

6. Third-Party Platforms

Third-party integrations (Meta, messaging platforms, APIs) are governed by their own terms. Tosiko Lab is not responsible for the availability, security, or content of third-party platforms.

7. Intellectual Property

Site content belongs to Tosiko Lab or is used with permission. Reproduction or redistribution requires prior written consent, except for internal service evaluation.

8. No Legal, Financial, or HR Advice

Site information provides general technical service details only, not legal, financial, HR, or compliance guidance. Users should consult professionals for such matters.

9. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, and continuity is not guaranteed.

10. Limitation of Liability

Tosiko Lab's aggregate liability in connection with the Site will be limited to one hundred (100) US dollars or the amount you have paid for services in the past three months, whichever is greater. Indirect damages are excluded.

11. Governing Law and Disputes

Georgian law governs these Terms. Disputes fall under Georgian courts' jurisdiction unless a separate written contract specifies otherwise.

12. Changes to These Terms

Updates may occur to reflect service changes or legal requirements. Continued use indicates acceptance of updates.

13. Contact

Questions regarding these Terms should be directed to [email protected].