Privacy Policy

Tosiko Lab provides self-hosted service desk and automation solutions for small teams and businesses at https://tosiko.com. The company is operated by IE MAKSIM SHAMPAROV (ID: 304770184), an individual entrepreneur registered in Georgia.

Contact: [email protected]

We gather minimal information needed for service delivery:

• Voluntarily provided contact details (name, email, company name, message content)
• Technical data automatically logged by browsers and hosting providers (IP address, device information)

The site does not offer public registration, comments, or file uploads.

Data usage is limited to:

• Responding to inquiries and providing support services
• Website maintenance and infrastructure security
• Legal compliance obligations

Personal data is not sold or used for unrelated marketing without consent.

Message content remains on clients' servers under their privacy policies. Tosiko Lab access is restricted to necessary setup/support work and is revoked upon completion. Third-party platform communications follow that platform's privacy terms.

When using Meta API integrations, we may receive public profile information and message content needed for functionality. Data supports integration operation, support, and compliance with Meta policies — not independent profiling or external advertising.

Processing relies on:

• Contract performance or pre-contractual steps
• Legitimate business interests in security and reliability
• Legal compliance obligations

Information is retained as long as necessary for service delivery, business records, and legal requirements. Server logs receive limited retention appropriate for security monitoring before deletion or anonymization.

Limited sharing occurs with trusted providers (hosting, email, accounting services) solely for business operations. Third parties must protect data appropriately and cannot disclose it without legal requirement or explicit consent.

Data may be processed internationally through distributed service providers. Appropriate safeguards (standard contractual clauses, equivalent mechanisms) are implemented where legally required.

Depending on your location, you may request:

• Access to held personal data
• Correction or deletion
• Processing objections or restrictions
• Portable data copies

Contact [email protected] to exercise these rights; identity verification may be required.

To remove data associated with Tosiko Lab integrations:

• Disconnect the app through Facebook Settings > Apps and Websites
• Email [email protected] with subject "Data Deletion Request"
• Identity verification and manual deletion occur within 30 days; confirmation follows

The website currently does not use cookies. Future analytics or features requiring cookies will trigger policy updates and consent requests where applicable.

Updates may occur to reflect service, legal, or technical changes. The latest version appears at tosiko.com/privacy-policy with the update date displayed at the top.